Shipping policy

Shipping Policy

Thank you for shopping with The Lit Jewels. We are committed to delivering your lighting products quickly, safely, and efficiently.

Shipping Coverage

We currently ship across all major cities and towns in India. For international orders, please contact us directly before placing your order.

Processing Time

  1. Orders are typically processed within 1–3 business days after confirmation.
  2. Custom or made-to-order items may take longer, and estimated timelines will be communicated.

Shipping Time

  • Standard Delivery: 4–7 business days after dispatch.
  • Express Delivery: 2–4 business days (available on select products and locations).

Shipping Charges

  • Free shipping on all prepaid orders above ₹999.
  • A flat fee of ₹99 may apply for orders below ₹999.
  • COD (Cash on Delivery) charges may apply as per carrier rates.

Tracking Your Order

Once your order is dispatched, a tracking ID will be shared via email or SMS. You can track your shipment via the courier’s website or through our Order Tracking page.

Delivery Delays

While we strive to deliver on time, unforeseen delays due to weather, public holidays, or courier issues may occur. We appreciate your patience in such situations.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and details at thelightingkart@gmail.com.